What is CDS?
Consumer Directed Services (CDS) is a Missouri Medicaid program that allows eligible individuals with disabilities or chronic health needs to hire their own caregiver—often a trusted family member or friend (excluding a spouse or legal guardian)—to help with daily activities like:
- Bathing and grooming
- Housekeeping and laundry
- Meal prep and medication reminders
- Transportation and errands
CDS gives you control over your care while helping caregivers get paid through Medicaid.
3 Simple Steps to Move Your CDS Coverage to Floracare
1. Call Us or Fill Out the Transfer Form
Call (314) 376-4488 or visit www.floracarehealth.com to start the switch. We’ll walk you through everything.
2. We Handle the Paperwork
We’ll contact your current provider and file the necessary transfer documents with Missouri Medicaid—you don’t have to confront anyone or explain why.
3. Start Getting Paid Through Floracare
Once your transfer is approved, your caregiver can start clocking in with us. No delays, no gaps in care.
3 Easy Steps to Get Started With CDS at Floracare
1. See if You Qualify
Call us at (314) 376-4488 and we’ll help you find out if you’re eligible for CDS through Missouri Medicaid.
2. Choose Your Caregiver
Pick someone you trust—like a family member or friend (not your spouse or legal guardian)—to get trained and paid to care for you.
3. We Handle the Setup
We’ll complete the paperwork, get you enrolled, and train your caregiver. You just relax and receive the care you deserve.
3 Simple Steps to Switch to Floracare
1. Call or Contact Us
Just reach out— (314) 376-4488 or visit floracarehealth.com. We’ll handle the rest.
2. We File the Transfer
We’ll take care of the official transfer paperwork with Medicaid and notify your current provider—no drama or awkward calls needed.
3. Seamless Start with Floracare
Your caregiver starts getting paid through us without any gap in your care.
3 Steps to Apply for CDS Through the State (Before Choosing a Provider)
1. Call Missouri's Aging or Disability Resource Center
Dial 1-866-835-3505 to request a Medicaid in-home assessment for Consumer Directed Services (CDS).
2. Complete the Home Assessment
A caseworker from the Department of Health will visit your home to confirm you qualify for care based on your daily living needs.
3. Choose Floracare as Your Provider
Once approved, tell your caseworker:
➤ “I want Floracare as my CDS provider.”
We’ll take over from there and get your caregiver set up fast.
3 Steps to Switch Your Provider to Floracare Through the State
| 1. Call Missouri Medicaid / DHSS Intake |
Dial 1-866-835-3505 (Home C Community Based Services referral line) and let them know you want to switch your provider. Senior C Disability Services | Health C Senior Services |
| 2. Request Floracare by Name | During the call with your caseworker or DHSS representative say: “I would like to switch my Consumer Directed Services provider to Flora Care Home Health Services LLC (DBA Floracare)." |
| 3. We’ll Handle the Transition | Once Floracare is assigned, we'll contact you and your caregiver to complete a seamless transfer—no gaps in care or pay |