Answers to the Most Common Questions
Have questions about Medicaid coverage help services? Floracare is here to answer all your pressing questions. Let's address some common questions and help you understand more about our services.
No. Spouses and legal guardians cannot be paid caregivers through CDS. But other family members—like adult children, siblings, cousins, or close friends—can.
Yes! CDS is a Missouri Medicaid-funded program, which means there’s no cost to you if you qualify.
- New applicants: Usually 4–6 weeks from the state assessment to approval.
- Switching to Floracare: Usually 7–10 business days once transfer paperwork is submitted.
Just contact us. If your health changes or you need more help, Floracare can submit a request for additional hours to your Medicaid caseworker.
Yes! CDS is consumer-directed, meaning you choose who cares for you. As long as they pass a background check and meet basic requirements, they can get paid to help.
Yes, absolutely. You can hire:
- Adult children
- Grandchildren
- Siblings
- Cousins
- Friends
Just not a spouse or legal guardian.
No special license or certification is required. Floracare provides training and handles the onboarding process. Your caregiver just needs to:
- Be at least 18
- Pass a background check
- Be legally authorized to work in the U.S.
Caregiver pay is competitive and set by the state, but Floracare offers timely, consistent pay and full support. Call us for current rates: (314) 376-4488
Yes. You’re in control. If your needs change or you no longer want your current caregiver, Floracare will help you find someone new or switch smoothly—no drama.
Yes, as long as they still show up and clock in correctly for your approved hours. They must also follow all Medicaid and Floracare guidelines.
Not necessarily. We offer simple timekeeping options including:
- Smartphone clock-ins
- Landline phone-based options
We’ll work with whatever setup works best for you.
Yes! We do more than just CDS. If you need help with:
- Food stamps (SNAP)
- Housing referrals
- Utility assistance
Let us know—we’ll connect you to local support programs.